Privacy Policy

Privacy Policy

1. Introduction

This privacy policy sets out how Fyn Loch Consulting Ltd collects, uses, and protects any personal data that you provide when you use our website fynlochconsult.com or otherwise contact us. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).

2. What personal data we collect

We may collect the following personal data:

• Name
• Email address
• Phone number
• Postal address
• IP address
• Other information relevant to customer surveys and/or offers

3. How we use your personal data

We may use your personal data for the following purposes:

• To process orders and provide services to you
• To respond to your inquiries and provide customer support
• To send promotional emails about our products and services
• To improve our products and services
• To comply with legal obligations

4. Legal basis for processing personal data

We will only process your personal data if we have a legal basis to do so, such as:

• Consent: You have given us your explicit consent to process your personal data for a specific purpose.
• Contract: The processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
• Legal obligation: The processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: The processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. How we protect your personal data

We are committed to ensuring that your personal data is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. How long we keep your personal data

We will only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your rights

You have the following rights in relation to your personal data:

• The right to be informed about how your personal data is being used
• The right to access the personal data we hold about you
• The right to have your personal data corrected if it is inaccurate or incomplete
• The right to have your personal data erased in certain circumstances
• The right to object to processing of your personal data
• The right to data portability
• The right to withdraw your consent at any time

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Sharing your personal data

We may share your personal data with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, website hosting, or customer support.
• With law enforcement or regulatory authorities where required to do so by law or in response to a valid request by a competent authority.
• With a third party in the event of a merger, acquisition, or sale of all or a portion of our assets.

9. Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

10. Contact us

If you have any questions or concerns about this privacy policy or our use of your personal data, please contact us at support@fynlochconsult.com.